Troubleshooting – console install bypass with Ivanti EPM

Troubleshooting console install – If the IVANTI Remote Console setup fails, you can bypass the failure by installing the problematic component manually via a small setup.xml tweak.

Useful external reference: Ivanti resources.

Troubleshooting console install Overview

Troubleshooting console install – If the IVANTI Remote Console setup fails, you can bypass the failure by installing the problematic component manually via a small setup.xml tweak.

Useful external reference: Ivanti resources.

Steps

  1. Stop the installer when the error appears.
  2. Edit setup.xml located at:
    C:ProgramDataLANDeskManagementSuiteInstall11.0.5DataMain
  3. (Optional) Create a backup of setup.xml.
  4. Set CompleteCurrentCommand to True.
  5. Save the file, then relaunch setup.exe (Run as Administrator).
Edit setup.xml
<CompleteCurrentCommand>True</CompleteCurrentCommand>

Troubleshooting console install – Then restart the installer:

Useful external reference: Ivanti resources.

Restart setup.exe

Troubleshooting console install – Notes: The path can vary by version.

Useful external reference: Ivanti resources.