Tanium — Download Tanium Client logs from Client Health

This procedure shows how to retrieve a device’s logs directly from the Tanium Console (Client Management > Client Health).

  1. In Shared Services, open Client Management.
Accessing Client Management in the Tanium Console
Go to Client Management
  1. Select Client Health.
Opening Client Health
Open Client Health
  1. Search the device by its Device name, then confirm the selection.
Searching for the device by name
Search and select the device
  1. Open the Gather tab, choose one or more log domains, then click Gather From Endpoint.
Gather tab with selected log domains
Gather tab: select log domains and start the collection
  1. When the collection completes, find the archive in the list (Downloads), select it, then click Download to retrieve it.
Downloading the collected log bundle
Download the collected log archive

Tip: if needed, run another collection including additional log domains (e.g., for a specific package or module) to get a more complete diagnosis.

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