This guide explains how to create an SMA label for workstations installed via SDA and set up a dynamic label based on the installation date. It involves using a custom inventory rule in the Dell KACE system to manage application installations effectively post-imaging.
This detailed guide explores configuring the KACE SMA HelpDesk module, focusing on setting up SMTP and POP3 servers, categorizing tickets, and managing user interactions through emails. It includes instructions for optimizing ticket assignment and categorization to streamline support processes.
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