Virtual Appliance

Download

Download link: download-new-releases

Prerequisites

RequirementDetails
ProcessorTwo or more vCPUs
Memory4 GB or more (Dedicated/Shared = High)
Network InterfaceOne Ethernet Port
Available Disk Space500 GB, 1 TB, 3 TB (VMware®); 500 GB, 1 TB (Microsoft® Hyper-V®)

Physical Appliance

If you have opted for physical appliances, here is a KACE article on configuring iDRAC cards: idrac-for-k-appliances

With a diagram of the Appliances:

Appliances Diagram

Network

Used Ports

The appliance must have an internet connection for driver downloads and appliance activation:

  • 80 — HTTP
  • 139, 135, 445 — SAMBA share
  • 22 — SSH (outbound only for tethers, and for syncing to RSA and single sign-on)
  • 389 — LDAP (if using LDAP authentication)
  • 636 — LDAPS (if using secure LDAP authentication)
  • 67 — DHCP
  • 69 — TFTP
  • 4011 — PXE
  • 8108 — Media Manager

Source: kb 129799

Network Configuration

Reserve an IP address for the Appliance and create a DNS alias. Follow the detailed steps to properly configure your network.

Configuration on Console

  • At the platform’s startup, we use the native KACE account:
    • Login: konfig
    • Password: konfig
  • At this point, the platform prompts the administrator to enter essential information for its proper functioning on the target network.
  • Once the various fields are filled in and saved, the platform automatically restarts to finalize its internal settings.
  • Upon restart, we confirm the successful validation of the information entered:
Configuration Validation

Configuration On Web Console

License and Admin Password Configuration

From the web console: http://SDA

  • The first page to which the QUEST platform redirects corresponds to its initial setup.
  • You must enter the first pieces of information necessary for the platform’s proper functioning.
Initial Setup
  • Once the initial configuration is applied, the KBOX SDA restarts.
SDA Restart
  • You can then log into the Appliance (with the admin account).

Password Configuration

Summary of passwords in SDA:

In “Settings ” \ “Control Panel” \ “General Settings”:

Three passwords are essential in K2000. Make sure to configure them properly to avoid any security issues:

  • Samba Share Password
    • This password is used to connect to KACE shares (driver uploads, etc.) and by the WinPE environments.
    • If you change this password, you will need to recreate the WinPE images.
  • Boot Manager Password
    • This password is used by the PXE and prevents WinPE boot for those who do not know the password.
    • Attention: The password will be entered on the physical station with a QWERTY keyboard, while from the interface, the password will be entered with an AZERTY keyboard.
  • VNC Password
    • This password allows control over the WinPE environments.

DHCP in Windows 2012 or Later

Note: UEFI PXE is supported, but Secure Boot must be disabled unless you deploy a properly signed bootloader.

Scope-wide settings

  • Option 66 (Boot Server Host Name): set to the SDA’s IP or FQDN.
  • Do not set Option 67 at scope level; it will be set by policy.

Create Vendor Classes

In DHCP ManagerIPv4Set Predefined Options…Vendor Classes…Add:

  1. Name: BIOS PXE Boot
    ASCII: PXEClient:Arch:00000
  2. Name: UEFI x64 PXE Boot
    ASCII: PXEClient:Arch:00007
  3. Name: UEFI x86 PXE Boot
    ASCII: PXEClient:Arch:00009

(Tick Append wildcard when prompted so sub-matches are included.)

Create PXE Policies (per Scope)

Right-click your ScopePoliciesNew Policy…

A. BIOS policy
  • Name: BIOS PXE Boot Policy
  • Condition: Vendor Class isBIOS PXE Boot (with Append wildcard enabled)
  • No IP range criteria
  • Vendor Class (Options): set Option 67 (Bootfile Name) = undionly.kpxe
B. UEFI policy (one policy, two classes)
  • Name: UEFI PXE Boot Policy
  • Conditions:
    • Vendor Class isUEFI x64 PXE Boot (Append wildcard) → Add
    • Vendor Class isUEFI x86 PXE Boot (Append wildcard) → Add
  • No IP range criteria
  • Vendor Class (Options): set Option 67 (Bootfile Name) = ipxe.efi

Result (what you should see)

  • 1× Option 66 at scope level (SDA address).
  • 2× Policies total:
    • BIOS policy → Option 67 = undionly.kpxe
    • UEFI policy (covers Arch 00007 & 00009) → Option 67 = ipxe.efi

Quick reference

  • Arch 00000: Legacy BIOS (x86)
  • Arch 00007: UEFI x64
  • Arch 00009: UEFI x86

Backups

Schedule regular backups to avoid data loss. Whether you choose to back up manually or automatically, we guide you through the process.

Scheduling

  • In “Setting ”, select the “Package Management” tab
  • Then select the packages to export and choose “Schedule export for selected”
  • Schedule the export time
  • In “Setting ”, select the “Package Management” tab
  • Select “Offboard Package Transfer”

Package Export

If your Appliance crashes, it is necessary to export the packages,

EXPORT TO AN FTP SERVER

  • Activate “Enable Offboard Package Transfer”
  • The backup can be performed on an FTP server.

Be cautious, when adding new images or tasks, you will need to schedule the export of these new packages.

Next Step

WinPE Environments Management

Windows Deployment

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